29 “Over four years we’ve grown each year as a team, both in terms in the number of team members and also the amount of budget that we’ve got to work with. I would say that half of that is we are able to show a return on the money the business invests in us as a team, and half that we are able to show a return on investment in a more traditional, commercial sense.” A Key Benefit of Insights ROI Measurement: More Resources Head of Insights, Consumer Services

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