TIp 28 ASk FoR And AnALYze FeedbACk We recommend to ask 2 questions. The first asking the respondent to rate the survey experience, eg. On a scale of 1 – 5. The second being an open-ended one asking the respondent to share any feedback they’d like about the survey experience. These 2 questions can provide some pretty rich insights to either validate or improve your respondent survey experience. If we are to expect partic- ipants to continue giving up 10, 15, dare we ask for 20(!) minutes of their time, we would be remiss to not move towards making the experience as pleasant as possible. uSeFuL LInkS • Buchanan, Baillie, Research for Good: Just 2 More Ques- tions: Why You Should Ask For Respondent Feedback at the End of Your Survey (GRBN News) ENGAGE 2.0 - 30 TIPS TO IMPROVE THE RESEARCH PARTICIPANT USER EXPERIENCE – A GRBN Handbook © 2020 GRBN 49
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