TIp 26 don’t FoRCe ReSPonSeS When in doubt, give an out - If you don’t think you can come up with all possible answer options to a multiple-choice question, don’t force respondents into choosing among only the options you pre-populated. Provide “other” and/or “none of the above” answer options. If you are using a dichotomous question with only two response alternatives (yes or no, agree or disagree, etc.), consider adding a neutral alternative such as “no opinion”, “don’t know”, or “undecided”. uSeFuL LInkS • Blog: AYTM: Writing Survey Questions with Common Sense ENGAGE 2.0 - 30 TIPS TO IMPROVE THE RESEARCH PARTICIPANT USER EXPERIENCE – A GRBN Handbook © 2020 GRBN 47
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