Tips for Online Surveys Tips for Online Surveys 38 39 Put your own skin Avoid email reminders in the game You might be upset that not everyone is answering your Just because you have the opportunity to hide your identity survey, but experience tells us that you have more to lose when designing surveys doesn’t mean that you should. Sign than gain by sending out email reminders. your survey invites with your own name and at the end of Accept that people might have better things to do than the survey give them your email address so people can answer your survey and move on. You’ll be more likely to get contact you with their feedback. them next time and won’t risk losing them forever. We guarantee that people will appreciate your transparency and you’ll learn a lot from the direct feedback you’ll get. Source: Kelsy Saulsbury, Schwan's Shared Services, IIeX NA 2017 Source: Kelsy Saulsbury, Schwan's Shared Services, IIeX NA 2017 © 2017 GRBN Participant Engagement Handbook | 102 © 2017 GRBN Participant Engagement Handbook | 103

101 Tips to Improve the Research Participant User Experience - Page 52 101 Tips to Improve the Research Participant User Experience Page 51 Page 53