Given the relatively short timespan in question, overall trust has deteriorated noticeably in Peru, Japan and Germany as a result of Covid-19. Mexico is the only country where, on average, respondents claim that their level of trust has increased. Average Change in Trust* Net Change Trust Index -2 -1 -8 0 -3 -3 +21 -12 -4 -7 -2 14% 12% 6% 16% 12% 17% 14% 14% 6% 12% 34% Trust More Trust the Same 64% 72% 67% 59% 55% 59% 76% 66% 72% 65% Trust Less 52% Don’t Know 16% 14% 15% 20% 27% 18% 15% 12% 16% 13% 13% 5% 4% 8% 4% 6% 4% 1% 4% 9% 5% 7% Total Australia Japan Korea Canada Brazil Mexico Peru US Germany UK (4,964) (500) (502) (499) (479) (497) (495) (500) (504) (505) (483) Net Change Trust Index = % Trust More – % Trust Less *Scores are an average across the 15 industries/organizations analyzed GRBN Global Trust Survey 2020 - Global Report © 2020 GRBN 27

GRBN Global Trust Survey 2020 - Global Report © 2020 GRBN - Page 27 GRBN Global Trust Survey 2020 - Global Report © 2020 GRBN Page 26 Page 28