Trust in market research companies has improved in Brazil and Mexico, especially in relation to trust in other types of organizations in those countries. The opposite is true in Korea. Change in Trust in Market Research (vs. Country Average) Total -2 -2 (Ranked 8th of 15) Net Change Trust Index Australia -4 -1 (Ranked 9th of 15) Market Research Companies Country Average Japan -7 -8 (Ranked 10th of 15) Korea -12 0 (Ranked 13th of 15) Canada -5 -3 (Ranked 9thof 15) th Brazil -3 +7 (Ranked 5 of 15) Mexico +21 +29 (Ranked 4thof 15) Peru -16 -12 (Ranked 9th of 15) US -6 -4 (Ranked 9thof 15) th Germany -5 -7 (Ranked 6 of 15) UK -3 -2 (Ranked 9th of 15) Net Change Trust Index = % Trust More – % Trust Less GRBN Global Trust Survey 2020 - Global Report © 2020 GRBN 31

GRBN Global Trust Survey 2020 - Global Report © 2020 GRBN - Page 31 GRBN Global Trust Survey 2020 - Global Report © 2020 GRBN Page 30 Page 32