It has been a great journey and one I personally am extremely Acknowledgements proud to have been a part of. But the journey doesn’t stop here, it has just begun. For now, the hard work is getting this Handbook into the hands of as many client- and agency-side researchers as possible. More importantly, getting them to We would like to thank our sponsors listed on the next page, think about and act on the great tips we are offering. as well as all our partners on the project. Without their You will no doubt hear a lot from us and from our partners support and contributions, the creation of this Handbook over the months and years to come. You can actively follow would not have been possible. our progress on www.grbnnews.com or sign-up to our We would also like to thank and acknowledge the following newsletter (Global Insights) to get updates direct to your individuals for their contributions to the Handbook: inbox. Big Sofa, Alicia Nicholls Research For Good, Baillie We would also like more companies to become partners on Doing Good Research, Buchanan the initiative. We want companies to deploy metrics to Allison Rak Research Now, Roddy measure the user experience. As you can read in Tip 24, this Echo Qualitative Project Knowles is a great way to drive change both within your organization Support, Kerry Hecht RTi Research, Dave Rothstein as well as in cooperation with clients and data collectors. Labsuirs RTi Research, Marilyn Wolpin Welcome, on-board! Insight and Measurement, Schwan's Shared Services, David Harris Kelsy Saulsbury Read more about the initiative here. Jessica Broome Research, SSI, Jackie Lorch Jessica Broome SSI, Pete Cape Andrew Cannon, KNow Research, Katrina University of Utah, Cait Executive Director Noelle Wilson Mesh Experience, Catherine Verto Analytics, Connie Rickwood Hwong MetLife, Neil Marcus Vision Critical, Christy Mindspark Research Ransom International, Nikki Lavoie Vision Critical, Scott Miller MRS, Debrah Harding Wakoopa, Anna Hebbeln Netquest, Ezequiel Paura Wakoopa, Bernou Benne Netquest, Oriol Llauradó Odin Text, Tom Anderson P2Sample, Janna de Bruijne © 2017 GRBN Participant Engagement Handbook | 18 © 2017 GRBN Participant Engagement Handbook | 19
101 Tips to Improve the Research Participant User Experience Page 9 Page 11